Operational Manager - Acute & Emergency Medicine
Morgan Hunt's NHS client is looking for an Operational Manager - Acute & Emergency Medicine on an interim basis for 3 months.
The successful candidate will support the Divisional Director and Divisional Manager in developing and delivering high quality, patient / service user focused and cost effective pathways and services meeting the requirements of our commissioners and the Urgent and Emergency Improvement plan
* To support the Divisional Manager, Divisional Director, Service Leads and divisional clinical staff in the planning, development, provision and review of, patient focused and cost-effective integrated pathways and services.
* To provide professional operational leadership for the Division, where relevant managing non-medical staff and agreed service portfolios.
* To ensure that the Division achieves its local and national performance targets thorough robust processes developed with the Divisional Service Managers.
* To contribute to the achievement by the Trust of its emergency performance standards
* Responsible for ensuring that the Service Management team identify and focus on the Service's most critical delivery areas.
* To support & lead on the development and implementation of the Integrated System Improvement Plan
* To work closely with the performance teams and communications teams in promoting Trust services.
* Respond to urgent or serious patient complaints ensuring immediate risk management, and where possible defusing complaints by satisfying the complainant with the actions taken.
* Lead on and develop action plans where required for the turnaround of any specific performance issues
Must have ED experience/ evidence of delivery of all the performance standards
The remit will be primarily focused on delivery of the 4 hour standard but will also include submission of reports, attendance and updates at meetings related to this.
Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer.