Interim Operations / General Manager

Peterborough, Cambridgeshire
Rate: Negotiable dependant on experience
27 Oct 2017
24 Nov 2017
Job Type

Interim Operations / General Manager

Veredus is currently looking to appoint an interim Operations or General Manager for a provider of integrated 111, Urgent Care and Primacy Care Services.  The purpose of this role is to be responsible and accountable for the mobilisation and the operational and clinical delivery of the Integrated Urgent Care service across the region.

Duties and responsibilities:


  • Ultimate responsibility for the day to day management of the Integrated Service including the call centre and regional bases and ensuring quality standards and targets are met whilst ensuring the delivery is within set budgets
  • Ultimate responsibility and accountability for the Performance of the service within the region
  • Leading the local operations and clinical management team to ensure that we provides a high quality, patient focussed service for commissioners whilst meeting the Key Performance Indicators and Service Level Agreements.
  • To closely monitor the performance of the service and ensure that KPIs are met
  • Accountable for service delivery ensuring processes and systems are performance managed to meet the needs of the Board and our Commissioners and Stakeholders.
  • Create and maintain relationships with key Commissioners, Stakeholders and relevant organisations
  • Responsible for ensuring all services comply with CQC requirements

Knowledge and experience:

  • Knowledge of working in Out of Hours/111/Urgent Care/Primary Care
  • Commercial/contract management
  • Hands on approach to management and leadership
  • Significant leadership experience with demonstrable understanding of the healthcare sector
  • Hands on approach to management and leadership
  • Mobilisation and service implementation

For more information please contact David East or Olivia Cooper on or