An integral part of our Improvement Plan is the introduction of Clinically Led Leadership Teams at a local placed based level ensuring that a positive service user experience is at the centre of everything we do.  We need to listen and understand the views of our service users and ensure that this informs clinically evidenced based support.

Our services are provided in partnership with local systems across five locality-based Care Groups in Norfolk and Suffolk, with our specialist services providing trust wide and regional services.

“The need to positively change our culture so we can improve the quality and safety of support to our service users is the only priority for our Trust Board; we need to do better for the people of Norfolk and Suffolk and we are committed to achieving this at pace.” – Stuart Richardson, Chief Operating Officer

This really is an exciting time to join The Norfolk and Suffolk NHS Foundation Trust, as we move at pace to improve our services. Integral to the success of our plan will be the recruitment of a Deputy Chief Operating Officer; who will provide leadership and support to the locality-based Care Groups and deputise for the Chief Operating Officer, working together to develop, direct and lead service improvement and performance strategies and policies to support the delivery of safe and effective care within the allocated budgets.

You may be from a clinical background but this is not essential, what is essential is your understanding of the current health and social care system nationally and across East Anglia.  NSFT is facing immediate challenges that require leadership that can ensure change is sustainable and implemented at pace.

You should be motivated and energised by implementation of business development and planning; performance management strategies and commercial development strategies that are consistent with the Trust's need to provide safe and effective person-centred care, as well as a champion for improving service user’s experience of services and reducing the health inequalities experienced by people who have mental and emotional health difficulties and learning disabilities. 

You will need to be skilled at working across partnerships and be able to make positive changes that benefit the system, in what can be at times very complex situations.  You will need to be a visionary, challenge the norm and see how the future can be exciting with services being led and developed in new ways that challenge traditional models of providing care.

To support you we will a bespoke package of development and support.  We are embedding a new way of working so you will receive a comprehensive induction you will also receive a personal development plan which will include protected time for your professional development with support from an external coach.

To book for informal chat on the role please email: Stuart.Richardson@nsft.nhs.uk

 For more information on our trust, The Role specifics and our tailored Relocation package, please click the 'Apply' button.

Our Application process is Fair and Open, all Applicants must apply via our website, we will be unable to take C.V’s.