Head of Professional Services / IT Programme Director

Morgan Hunt
£130000 - £155000 per annum + 20-25% bonus
31 Jan 2018
28 Feb 2018
Andrew Lee
IT, Director
Job Type

Morgan Hunt are excited to be exclusively partnering with one of the most technologically advanced companies, who deploys innovative solutions into the NHS and other international healthcare systems.

Morgan Hunt are looking to recruit a permanent IT Programme Director / Head of Professional Services to manage the implementation of their pioneering products.

Key responsibilities:

* The role will entail managing the deployment programme managers, working with the wider teams including partnerships, clinical, product development, engineering, testing, integration, and support.
* The role will require significant engagement and leadership with healthcare providers including the NHS.
* The Head of the Services team will be the key responsible person for the client engagement during the implementation and any upgrades including dealing with escalations and risk management.
* Manage, motivate and develop staff within the post holder's remit to ensure that they can undertake their roles and responsibilities effectively and deliver the new responsibilities of the Professional Services Team.
* To liaise and negotiate proactively to prioritise and communicate targets across relevant internal teams to ensure delivery to their partners.
* Ensure all accountable staff are aware of corporate objectives and key results (OKRs), targets, and standards, and that these are reflected in their individual OKRs and methods of working.
* To ensure the implementation and performance management of specific policies to certify a consistent approach to security, IG and implementation across the team.
* The role will involve a considerable amount of travel both within the UK and potentially globally, the candidate will spend a large amount of their time working on site with our partners and take day to day responsibility for the deployment and implementation of our products.

Key skills/experience:

* In depth understanding of NHS clinical functioning, complex knowledge of NHS management and functioning and strong knowledge and understanding of business transformation through IT in other business sectors.
* Demonstrable track record of success in managing the implementation of complex programmes.
* Evidence of having personally produced and implemented effective implementation strategies at a senior level.
* Strong operational experience as a Director working for a supplier; with evidence of strong senior cross-disciplinary contribution.
* Strong interest in technology, computer science, AI or social-impact organisations, or in health or scientific research.
* Provable experience delivering impactful internal communications content across multiple channels, to large audiences.
* Commercial contract negotiation and management experience

If you meet the criteria above and interested in hearing more, please send me your CV Many thanks.

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer.