Clinical Risk/Patient Safety Officer
- Employer
- Finegreen
- Location
- London
- Salary
- Competitive
- Closing date
- 11 Apr 2019
View more
- Sector
- Acute Trust, Community Foundation Trust
- Job Type
- Contract
- Category
- Governance & Risk Management
Job Details
Main Responsibilities:
- Support the Divisional Leadership Team, in key areas of the Divisional Quality agenda, take a lead role in the day to day management of patient liaison and quality improvement;
- Act as a point of contact for patient concerns, ensuring effective communication with patients, families and colleagues within and outside of the Division; Introduce and ensure a proactive, consistent and personalised approach;
- The Division has outlined ambitious improvement plans to address key historic areas of weakness and is keen to improve performance in several areas of the quality agenda, including patient experience, patient safety, risk and compliance;
- In collaboration with the Divisional Leadership Team lead and oversee the day to day management of PALS, complaints, RCS, SI’s and incidents;
- Work with the Divisional Team in investigating complaints, compiling patient complaint responses & legal claims, with a strong focus on lessons learnt;
- Analyse complex information from incident investigations (including serious incident investigations) and audits, working with performance and contacting colleagues to support establishment of appropriate action plans to bring positive change;
- Lead the management of serious incidents and sharing of learning from these incidents;
- Prepare accurate reports and presentations for the Divisional Leadership meetings.
- Extensive experience in validating root cause analysis and resulting action plans, producing thematic reviews of serious incidents to identify trends and patterns, facilitate the dissemination of wider learning and sharing good practice and supporting improvement;
- Hold a good understanding of NHS clinical and non-clinical information processes and systems;
- Computer literate including the use of Power Point, Excel and Microsoft word, also DATIX;
- Experience in managing risk and reporting practices related in a healthcare environment.
Company
Put simply, we help our clients to recruit the best possible people to lead, manage and direct their organisations. Since launching in 2005 we have become an award winning, market-leading consultancy focusing on both public and private sector Healthcare recruitment.
Leadership skills have rarely been at such a premium - as organisations across both public and private sectors attempt to improve services and standards at a time of widespread change and unprecedented financial constraints.
Like other leading executive recruiters, Finegreen has developed a pool of talent built up over many years, along with established networks, to ensure that right-match candidates get to hear about relevant positions. Where Finegreen differs from many others, is in its willingness to spend quality time with clients - to gain an in-depth knowledge of roles being filled and their importance to an organisation.
Over the last 17 years in the Healthcare market, Finegreen has developed into a Virgin Fast Track top 100 company - and was voted Recruiter of the Year at the Health Investor Awards, Top small to medium sized business at the Best Business Awards, and featured in Recruiter’s Top 10 Public Sector Recruitment providers.
- Website
- http://www.finegreen.co.uk/
- Telephone
- 0345 130 4006
- Location
-
Finegreen
Manchester
Lancashire
M12 6JH
United Kingdom
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