CRM Support Analyst and Developer

I am working with an organisation in Greater London who are looking for a CRM Support Analyst on a 3-6 month contract basis.

Responsibilities:

• Support users both directly and via the Service Desk in relation to various business systems.
• Liaise with IT colleagues and/or third-party suppliers in order to resolve technical issues.
• Support, test, and maintain business system applications and reports, making the best use of available technology to fully exploit each application.
• To document all work in accordance with agreed standards.
• Assist with system/data integration and/or import and export routines between systems.
• Work on Business Change Projects and internal IT projects, liaising with the Business Systems Developers and where applicable other departments in the production of functional specifications.
• Producing Technical Specifications.

Experience ideally with:

• Configuration: Workflows, Security, Forms and Views, Entity Management and Dashboards
• Support: Monitor of Errors, Data Governance, Maintenance

Role details:

Location: Surrey
Rate: £300 approx.
IR35: Outside IR35S
Duration: 3-6 months

To find out more about Real please visit www.realstaffing.com

Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales