• Service Transformation and Redesign Senior Manager

    Homeworking with regular travel nationwide, £52,500 - £75,000 (DOE), closing date 24th Oct 2019

  • If you are looking for a new challenge and are passionate about improving the services delivered by the NHS, this is the role for you. We are looking to recruit a Service Transformation and Redesign Senior Manager to join our Service Transformation Team.

    Attain was established from the desire to create an organisation driven by values and an ethical commercial model. Through this fundamental ethos and focus on building our reputation for rigorous and impactful work, Attain has become the largest independent health advisory and delivery organisation in the UK and often cited by staff as ‘an inspiring place to work’. Drawn from across the public and private sectors, the team has a mix of clinical and operational NHS expertise, industry and management consulting experience. Through working solely with the NHS and its’ partners, the team strive to make a positive contribution to our communities and play a role in the transformation of care services, adding value and bringing insight and energy to the sector which we are both passionate about and proud of.

    We are seeking a talented individual who has both the technical competences and relationship building skills required to deliver real value. You will work as part of our Service Transformation Team on engagements nationwide. The purpose of the role is to lead the development of new models of care and transform clinical services within the NHS and its partners.

    The successful candidate will have experience in delivery and working with customers across the lifecycle of projects and programmes to deliver service redesign with outstanding results in multiple healthcare settings.

    As a service delivery organisation, our staff work in a variety of locations all over England and as such you may need to be flexible with regards to travel and working away from home in response to customer requirements.

    Key Responsibilities:

    • Work in partnership with providers / commissioners / system partnerships to transform local care systems
    • Lead the development and implementation of innovative and more integrated new models of care
    • Develop and implement coherent strategies to secure the sustainability of health and wellbeing services
    • Redesign and improve specific services, specialties, and pathways
    • Identify, develop and implement efficiency and cost improvement programmes and projects that deliver measurable benefits
    • Establishing and maintaining robust project or programme management arrangements

    Knowledge, Skills and Experience:

    • Qualification in PRINCE2, and/or similar methodology
    • Evidence of delivering service redesign across multiple healthcare settings from initial scope to implementation
    • Experience at board/sub board level leading programmes or multiple workstreams in complex change programmes, or senior operational management experience
    • Proven track record of delivering tangible results
    • Experience in leading teams through a redesign programme of work in multiple healthcare settings
    • Resilience and flexibility to meet changing demands
    • Clinical background is desirable but not essential
  • Our People and Careers

    "You’ll be given new and stretching challenges, but always supported to succeed.” - Senior Manager at Attain

  • If you think you'd be perfect for this role, we'd love to hear from you

  • Dr Vineeta Mann reflects on her first 30 days at Attain

    Tell us a little bit about yourself

    Prior to Attain, I worked in the NHS for six years as a medical doctor specialising in anaesthetics. Rotating through different hospitals and acute specialities gave me an in-depth knowledge of how hospital processes and policies work from the shop-floor. From the outset I’ve been involved in both elective and emergency pathways and managed specialist intensive care and maternity units, adding to my experience of co-ordinating multi-disciplinary clinical teams.

    In addition to my clinical responsibilities, I have a keen interest in quality improvement and results from projects I have led, have been presented at multiple high-profile conferences. My interest and passion for creating a more sustainable NHS is what prompted my move to Attain.

  • How have your first 30 days been at Attain?

    I really can’t believe it has been 30 days already! I was invited to team meetings prior to joining which meant I became familiar with Attain’s business objectives and the colleagues I would be working with, making my first day a lot easier. Attain made sure that I had a strong welcome into the company and I am surprised at how much I have got involved with from the start. I am humbled by the support that I have received especially from my managers and buddy who keep in regular contact with me.

    What attracted you to Attain?

    A large part are the people; we share the same passion of improving the NHS and every person I have met so far is aligned to this viewpoint. Attain lives by their values which are in line with my own and that of our health service and as a company, Attain provides support from strategy through to delivery which I think is vital in creating long lasting change.

    What’s the best thing about being employed with Attain?

    The people and their culture. Everyone is so approachable and willing to offer their help in any way they can – they really are committed to go the extra mile for colleagues and clients.

    What do you hope the future brings for you with Attain?

    I hope I can add value through a clinical lens to Attain’s work and look forward to working on a multitude of projects to develop professionally within the company.

  • If you think you'd be perfect for this role,

    we'd love to hear from you


  • Why Choose Attain?

    • As a high performing organisation, we look to recruit talented individuals who are open minded, creative, passionate about the NHS and above anything else, care about making a real difference to health and wellbeing.

      Our people help us stand out from the competition

      At Attain, we pride ourselves in recruiting individuals who want to make an impact and shape the future of healthcare. Knowing every project we work on has a direct impact on the patient experience and outcomes is at the centre of our purpose as an organisation and as individuals.

      We have exciting and rewarding opportunities for individuals who are seeking a challenging and innovative environment to work on projects from strategic delivery to real service transformation and redesign.

      Working at Attain

      Our values are at the heart of Attain and guide our behaviour and how we make decisions which we believe sets us apart from our competition. We are a company that genuinely cares about our people and flexibility and trust are at the heart of how we work.

      With a collaborative and supportive culture Attain is often cited by staff as ‘an inspiring place to work’. In order to provide the right environment for our people to thrive, we think it is essential to provide various opportunities throughout the year to bring staff together through regular company and team meetings. These events, enable us to work and communicate better as an team and also provide a well-deserved reward for our people who are our most valuable asset.

      We Invest In You

      Every day at Attain is an opportunity to think and do things differently.

      We want our people to thrive and achieve their highest potential. We are passionate about creating an environment that provides opportunities for the most stimulating and fulfilling careers.

      At Attain, you can deepen your knowledge, expand your skills and get to work with both inspiring colleagues and some of the most interesting projects in the sector.

      Development of our staff is fundamental to our success and ongoing growth.

    • We have support tools to help you succeed

      Our people have access to regular support tools and training when its needed.

      • Excel training
      • Internal Mentoring scheme
      • Internal Skills Coaching scheme
      • Leadership development
      • Personal Development Plan
      • Prince 2 Foundation training
      • Study support


      Benefits to motivate you

      Attain provides excellent benefits, a competitive salary and a great place to work.

      Our benefits include:

      • 25 days holiday (plus bank holidays)
      • Access to HSJ website and library
      • Competitive pension scheme with employer contribution
      • Discretionary bonus scheme
      • Employee Assistance Programme
      • Life assurance
      • Support with Professional Membership
      • Wide employee share ownership
      • Income Protection Scheme (PHI)
    • Attain shortlisted in four major categories in the renowned UK National Government Opportunities (GO) Excellence in Public Procurement Awards 2018/19

    • Attain, in conjunction with NHS Luton Clinical Commissioning Group, was highly commended by the HSJ Value in Healthcare Award 2015

    • Winner in Team of the Year Award & Highly Commended in Innovation of the Year Award both with Kirklees Council 

  • 289 High Holborn

    London

    WC1V 7HZ

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