Associate Director of Operations

East of England
band 9 - Framework requirement - inside IR35
20 Apr 2021
18 May 2021
Acute Trust
Job Type

Woodrow Mercer Healthcare are looking for an Associate Director of Operations for a role based in East of England. We are particularly interested in Persons who have experience in divisional leadership and business and strategic planning. 

The postholder will be required to direct and facilitate the operational performance of the Division as a complex business including the delivery of high quality patient care, corporate and clinical governance, patient safety, clinical quality and delivery of operational and financial targets.

Deputise for the Divisional Director on divisional matters and provide strong visible leadership for the entire Division In partnership with the Divisional Director, build capability and be responsible for performance across the division. In partnership with the Divisional Director, build capability and be responsible for performance across the division. Provide operational leadership to the Divisional Nurse with the professional oversight of the Chief Nurse.

Key responsibilities will include:

  • Working with the Divisional Director, Lead the Divisional Board, in strategic development and planning; coordinating and driving forward the development of the Division’s 5-year business plan.
  • Manage the division operationally to include directing and monitoring the operational managers and their teams including supporting the Clinical Directors and service leads to deliver an effective patient centred service that meets the Trusts priorities.  Deputise for the Divisional Director as appropriate.
  • Manage and develop the divisional operational team to deliver in line with relevant national standards, frameworks and clinical governance agenda, e.g. 18 weeks.
  • With the Clinical Directors, proactively engage in external initiatives to facilitate greater working across the local healthcare community and represent the Trust at a very senior level to institute integrating working in the best interests of patient care.
  • Engage in often complex and sensitive discussions and negotiations with a range of stakeholders. This may include commissioners, GPs, clinical and research specialists, both regional and national organizations.
  • Present the divisional transformation programme at the divisional board. Inform the quality committee on progress of initiatives and programme’s to improve divisional quality with reference to particular specialties as required.
  • Work with the specialties within the division to promote new ways of working and to develop services internally and externally using commercial and research parties as appropriate.
  • Monitor and manage the overall performance of the Division against agreed targets.
  • Financial management – responsible for Divisional budget, promote and support opportunities for efficiency improvement and productivity gains, develop income opportunities and proactively participate in commissioning discussions.
  • Service standards – targets, policies, monitoring, innovation, develop income opportunities and proactively participate in commissioning discussions.

The ideal candidate will have:

  • Substantial experience of managing a large, complex health, social or similar service.
  • Success in working collaboratively with senior clinicians across multi-disciplinary professions and services.
  • Demonstrable success in instigating/leading and managing change.
  • Commissioning and service planning of a range of services.
  • Capacity management experience.
  • Budget management of significant size and complexity across large numbers of specialties.
  • Implications of tariff, PBR and block contracts in commissioning.
  • Demonstrable experience of performance management and meeting key targets.
  • Primary care/secondary interface experience.
  • NHS acute sector experience.

The role will be remunerated under the NHS Band 9.

For more information please contact Recruitment Consultant – Matt Cardy via or 07437 018116, who will be happy to discuss this vacancy in more detail. 

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