Head of Complaints
- Employer
- Practicus
- Location
- London, England
- Salary
- Up to £41.63 per hour
- Closing date
- 14 Jun 2021
View more
- Sector
- Acute Trust
- Job Type
- Interim
- Category
- Governance & Risk Management
Job Details
Practicus are partnering with an NHS organisation who are urgently seeking Interim Band 8b Head of Complaints.
We are seeking a dynamic leader to join the team and who demonstrates the ability to lead the complaints team. An experienced leader who can work well to deadlines and within a constrained timeline, and who can demonstrate the ability to prioritise and delegate work to the team.
Lead on strengthening governance procedures, line managing a small team, and display good leadership skills. Several education programmes, which include compliance and training.
Essential:
You will require an in depth understanding of the rules and guidance around NHS complaints and will be expected to oversee the final Quality Assurance checks of complaints before sign off.
- START: May
- DURATION: 3 months
- INTERVIEWS: May
- RATE: £41.36ph (Inside IR35)
Company
Our mission is to change the way people feel about recruitment.
We find, introduce and support business problem solvers. One + Many is our guiding principle. It’s a simple way of defining how we work and deliver better – as a business and as individuals. We recruit, gain insights and share knowledge as a community. It’s how we demonstrate value to our clients. It’s how we attract great candidates. It’s how all of us come together to have an impact that’s greater than the sum of our parts.
One good person on their own can achieve great things, solve problems, pass on knowledge and make a huge impact.
One good person supported, inspired and helped by a community will achieve more. Good people, made better.
- Website
- http://www.practicus.com/
- Telephone
- 01491 577122
- Location
-
Riverside Barns
Remenham Church Lane
Henley on Thames
Oxon
RG9 3DB
United Kingdom
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