Isle of Man Government

Head of System Coordination & Patient Flow

Isle of Man (GB) (IM)
£57,391 - £70,841 per annum
21 May 2021
13 Jun 2021
Job Type

Contact Details

About the role and our team

Join our team as the Head of System Coordination and Patient Flow on the Isle of Man!

As part of your role you will provide clinical and operational leadership to the Hospitals Patient Flow Team within Manx Care, the new body responsible for the delivery of health and care services on the Island.

You will responsible for the effective and efficient management of capacity and will be the key contact for clinical and operational flow issues throughout the organisation.

This role allows you to utilise your knowledge and skills to successfully lead a team who provide on-site cover 24 hours a day, seven days a week. As well as this, you’ll support staff to successfully achieve all capacity related performance and quality standards, including the implementation of the SAFER bundle across our acute sites. 

You will also be responsible for providing clinical and managerial oversight to the Temporary Staffing Office, delivering a key strategic priority of developing and implementing a Clinical Rostering Service.

We are looking for someone who can demonstrate highly evolved clinical, management and leadership skills and possess the operational experience necessary to resolve capacity related pressures. If this sounds like something you’d enjoy, this role could be for you!

What can this role offer me?

By joining us you’ll be stepping away from NHS pressures and demands, as the Island’s healthcare system is similar but separate to the UK NHS.

You can also take advantage of the excellent opportunities we provide for personal and professional development. This includes the use of our Learning, Education and Development Centre and the fantastic range of fully funded courses we support.

Manx Care is committed to creating smoke-free spaces and is ‘proud to be smoke free’ as part of the overall Isle of Man Smoke Free 2030 ambition. As of April 1st 2021 smoking will no longer be permitted on our Manx Care sites. For support and advice on abstinence from smoking, please contact Quit4You on 642404 or

About the Island and relocating

Here you can enjoy a fantastic quality of life, and an excellent work-life balance! There are plenty of opportunities for outdoor activities; so if you like walking, mountain biking, sailing or kayaking, you’ll have lots of places to explore!

There are also lots of great cafes, bars and restaurants, and you can enjoy the Island’s real sense of community. The island is well connected to the UK, and you’ll also benefit from low income tax rates (20% maximum rate).

To find out more about the Island and the lifestyle you could enjoy here, take a look at Locate Isle of Man’s guide to moving to the Isle of Man here.

If you are relocating or returning to the Island, you can also benefit from the Insurance Holiday Scheme, which allows you to apply for a refund on your NI contributions for your 1st year of living here. To see how this scheme could benefit you, and to find out more about relocating to the Isle of Man, visit

A relocation package of up to £7,000 based on receipts is available for this role. Housing Assistance is also available where the Department will pay the difference between your current mortgage/rent bill, and that of your new accommodation on the Isle of Man, up to a maximum of £250 per month.

How to find out more and apply

For more information please see the attached job description and person specification, alternatively contact Oliver Radford on 01624 650141.

A provisional interview date of 21 June 2021has been set for shortlisted applicants, however this is subject to change.

Applications for this post will be accepted up to midnight of the closing date specified. You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post.

Additional information

Please note an enhanced police check is required for this post, which the Department will cover the cost of for you.

A uniform will also be provided.

Flexible Working

The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.

Find out more about where a career in the Isle of Man Public Service could take you at