111 Service Director

North East England
06 Jul 2021
03 Aug 2021
Finegreen Consultant
Acute Trust
Job Type
Due to continued growth, my client is looking for a senior operations professional for this newly formed role. You will join a vibrant working environment, be part of an innovative team who value their employees and offer scope for progression within the organisation.

This is a full-time role, to include an element of out of hours and on call.

Key responsibilities will include:
  • Responsible for ensuring colleagues work collaboratively and operate effectively and efficiently to achieve the objects of the service;
  • Work to achieve key performance indicators and quality indicators;
  • Ensure the service is well managed and led, with a positive and productive culture, work collaboratively as part of the wider senior management team;
  • Design and agree safe staffing levels to achieve objectives;
  • Lead on operational rota oversight and approval, in line with forecasting of activity demand and financial budgets;
  • Provide input to the delivery strategy for 111, in collaboration with senior stakeholders.
The ideal candidate will have:
  • Significant experience extensive experience of running complex Urgent Care or Emergency Care services in healthcare or other highly regulated environments;
  • A proven track record of people focused leadership with excellent engagement and retention results across the workforce;
  • Ability to work to deadlines and to prioritise and appropriately delegate in a fast-paced environment of changing and sometimes conflicting priorities.
For further information on this role please contact Donna Larder on 0161 241 9674 or email donna.larder@finegreen.co.uk

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