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Improvement Manager

University Hospitals of Derby and Burton
Derby, Derbyshire
£47,126 - £53,219 pa
Closing date
18 Oct 2021

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Acute Trust
Quality & Improvement, Manager (Quality & Improvement)
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12 month Fixed Term/Secondment Opportunities

The NHS is experiencing unprecedented challenges. However, these challenges also provide exciting opportunities to embrace change and work closely with stakeholders and partners to improve the way both clinical and non-clinical services are delivered.

To help University Hospitals of Derby and Burton (UHDB) meet these challenges we are seeking three enthusiastic, dynamic individuals to join our Strategy and Improvement Directorate as Improvement Managers. Individually the three roles will vary, initially at least. One will have a strong project or programme management bias, one a strong continuous improvement bias and the third a hybrid of the two. You will initially be matched to the role best suited to the skills, experience and ambitions demonstrated in your application.

The role is based at the Royal Derby Hospital which is a modern PFI building on the outskirts of Derby but the successful applicant may be required to travel to any one of the 5 sites belonging to University Hospitals of Derby and Burton NHS Foundation Trust.

Main duties of the job

You will work on both strategic and operational improvements using UHDB’s ‘PRIDE Improvement Practice’ and / or project management methodology to help transform services and create a legacy of improvement capability in the teams you work with.

You will work with members of the public, executives, senior managers, local leads and individuals across UHDB. You may also work with system partners.

You will be responsible for planning and leading improvement projects, large and small, delivering measurable improvement.

On large, complex projects you will work with a multi-disciplinary team, leading their improvement activity, including planning and facilitating  improvement workshops.

In the continuous improvement roles you will learn and teach the Trust’s ‘Improvement Practice Overview’ and use Toyota Kata® to establish workplace improvement huddles and coach others to do the same. You will use the ‘see one, do one, teach one’ method to  develop the improvement capability of those you work with.

In all roles you will be expected to develop your knowledge and capability, mentoring and coaching others in the adoption of PRIDE Improvement Practice. Training, guidance and certification in this practice will be made available for the successful candidate.

Participation in continuing professional development will be expected.

Key facts about our Trust:

  • Every day our hospitals see more than 4,000 outpatients
  • We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
  • An average 860 patients are seen in A&E every day – the 6th largest in the country
  • Our hospitals admit more than 220 emergency patients every day
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres
  • We carry out more than 300 elective procedures each working day
  • We employ 12,000 staff across our 5 hospital sites
  • We have a Director of Allied Health Professionals who is committed to provide leadership, progression and direction to AHPs

Detailed job description and main responsibilities

  • Ensure all improvement projects and work packages are delivered on time and within budget and quality parameters.
  • Supporting Corporate Services, Business Units and Divisions to improve according to national and local best practice pathways and integrate services to deliver high quality, patient-centred care with optimal use of human and financial resources
  • Work with the key stakeholders to develop robust Key Performance Indicators to track improvement plans and ensure benefit realisation across Quality, People, performance and Financial domains.
  • To lead as appropriate the design and delivery of individual improvement projects across the Trust and wider health system.
  • To provide and utilise expert advice and support on improvement methodology in order to deliver service improvements/pathway redesign.

For further details / informal visits contact: Jane Docksey, Programme Manager 07976 585890 Additional contact information Barrie Humphriss

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