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Head of Clinical Site Operations/Patient Flow

The Finegreen Group
Band 8d
Closing date
17 Nov 2021

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Job Details

A large healthcare organisation is looking to appoint a Head of Clinical Site Operations on an interim basis, for 6 months initially. Lead the operational day to day flow of patients through emergency and elective pathways, ensuring safety and capacity is utilised appropriately.

Main Responsibilities:
  • Provide visible proactive leadership to the site operations centre, complex discharge team and transport team, acting as the key senior lead for issues, challenges, and escalation;
  • Lead on the coordination of activity across operational divisions to make risk-based decisions on approaches to managing capacity and flow and balancing issues and decisions across multiple sites;
  • Responsible for ensuring the efficient running of the site and bed management team, delivering key quality, performance and financial plans;
  • Lead on corporate activities in support of maintaining capacity and flow across operational divisions, including but not limited to running the organisations winter response; escalation and capacity incident management as required;
  • Achieve key service improvements within the team and line management of designated staff;
  • Act as the organisations representative in system wide approaches to managing capacity and flow including involvement in escalation calls and routine resilience forums;
  • Manage the performance of functions within responsibility against agreed national and local key performance indicators.
A successful candidate will have:
  • Current clinical registration with NMC is essential;
  • Experience of developing and implementing service developments;
  • Understanding of national urgent and emergency care strategies, policies and best practice;
  • Understanding of clinical pathway redesign, pathway improvements;
  • Knowledge of constitutional standards and regulatory expectations relevant to the breadth of the role;
  • Proven track record of consistently achieving challenging healthcare targets.
If you are interested in the post and have the above skill set, please do send a copy of your CV along with availability to


Put simply, we help our clients to recruit the best possible people to lead, manage and direct their organisations. Since launching in 2005 we have become an award winning, market-leading consultancy focusing on both public and private sector Healthcare recruitment. 

Leadership skills have rarely been at such a premium - as organisations across both public and private sectors attempt to improve services and standards at a time of widespread change and unprecedented financial constraints.

Like other leading executive recruiters, Finegreen has developed a pool of talent built up over many years, along with established networks, to ensure that right-match candidates get to hear about relevant positions. Where Finegreen differs from many others, is in its willingness to spend quality time with clients - to gain an in-depth knowledge of roles being filled and their importance to an organisation.

During just 12 years in the Healthcare market, Finegreen has developed into a Virgin Fast Track top 100 company - and was voted Recruiter of the Year 2013, 2014 and 2016 at the Health Investor Awards, Top small to medium sized business 2013 -1 2018 at the Best Business Awards, and featured in Recruiter’s Top 10 Public Sector Recruitment providers.


Find Us
0345 130 4006
The Finegreen Group
M12 6JH
United Kingdom
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