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Interim Senior Operations Lead – Urgent Care

The Finegreen Group
West Midlands
Competitive – NHSI Agency Cap Band 8c/8d
Closing date
19 Nov 2021

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Job Details

An exciting new opportunity has arisen to work for an NHS organisation who are seeking to appoint an Interim Senior Operations Lead for Urgent Care, for up to 6 months in the first instance.

The postholder will be responsible for the delivery and performance of operational services. As this is a key position within the organisation’s senior management structure, candidates must be experienced in managing Urgent Care services at 8c level, including winter preparedness and delivery.

This is a full-time role which will be remunerated under the NHSI Agency Caps at Band 8c/8d.

Key responsibilities will include:
  • Leadership and responsibility for the delivery and performance of operational services, including activities for service improvement;
  • Take lead responsibility for delivering national and internal targets, while addressing day to day patient flow issues;
  • Review and report on performance indicators;
  • Efficient and effective use of resources to ensure the highest standards of patient care and excellent service delivery;
  • Ensure the delivery of agreed quality and financial standards;
  • Develop and implement qualitative and quantitative measures to establish and monitor performance against organisational strategy;
  • Maintain effective working partnerships with commissioners, external stakeholders and other NHS services.
The ideal candidate will have:
  • Postgraduate degree qualification or equivalent level of experience;
  • Significant experience of managing Urgent Care services at 8c level, including winter preparedness and delivery;
  • Experience of implementing service improvement;
  • Excellent negotiation and influencing skills.
If you are interested in the role, please send a copy of your updated CV to along with your availability.

If you do not receive a response within 72 hours of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role.


Put simply, we help our clients to recruit the best possible people to lead, manage and direct their organisations. Since launching in 2005 we have become an award winning, market-leading consultancy focusing on both public and private sector Healthcare recruitment. 

Leadership skills have rarely been at such a premium - as organisations across both public and private sectors attempt to improve services and standards at a time of widespread change and unprecedented financial constraints.

Like other leading executive recruiters, Finegreen has developed a pool of talent built up over many years, along with established networks, to ensure that right-match candidates get to hear about relevant positions. Where Finegreen differs from many others, is in its willingness to spend quality time with clients - to gain an in-depth knowledge of roles being filled and their importance to an organisation.

During just 12 years in the Healthcare market, Finegreen has developed into a Virgin Fast Track top 100 company - and was voted Recruiter of the Year 2013, 2014 and 2016 at the Health Investor Awards, Top small to medium sized business 2013 -1 2018 at the Best Business Awards, and featured in Recruiter’s Top 10 Public Sector Recruitment providers.


Find Us
0345 130 4006
The Finegreen Group
M12 6JH
United Kingdom
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