PALS Manager

Woodrow Mercer
West Midlands
£190 - £200 per day
Closing date
2 Feb 2023
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Job Details

Interim Band 7 PALS Manager

Midlands Based client – £190 - £200 per day


Woodrow Mercer has been approached by a Midlands based NHS Acute Trust to source an interim Band 7 PALS Manager to support the patient experience team with liaison and complaints within the organisation


Job Description


The postholder will be responsible for implementing new policies & procedures in relation to patient liaison as well as keeping on top on incoming case backlogs for the trust


The post holder will also be responsible for the direct line management of the deputy PALS Manager and provide oversight of the trusts reception team as they are deeply ingrained within PALS


This role is for an initial 3 month with a strong chance of extension


Required Skills / Experience:


  • Previous experience with patient liaison Experience of implementing new team procedures Previous experience within the NHS or healthcare Can commit to 5 days onsite



Desirable Skills / Experience:


  • Extensive complaints experience Backlog clearance experience Previous work within an acute NHS setting



If you would like to apply and have a confidential conversation about this position, then please don’t hesitate to contact Jack Green at and attach your CV, alternatively you can contact on 07946 749072.




Woodrow Mercer Healthcare have made thousands of placements of skilled, dedicated and expert interim consultants into the NHS.

What makes us different is our commitment to transparent commercials, long term relationships and being the most knowledgeable recruitment team in the market.

Our Healthcare Recruitment Consultants are unmatched in our experience and track record in this market. 

Find Us
0121 720 3955
55 Colmore Row
United Kingdom
B3 2AA
United Kingdom

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