Group Director of Operations – Medicine and Emergency Care

Sandwell and West Birmingham Hospitals NHS Trust
Birmingham, West Midlands
AfC Band 9
Closing date
12 Feb 2023
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Sandwell and West Birmingham NHS Trust (SWBH) are a large acute, community and primary care integrated healthcare provider, serving around 600,000 people across Sandwell and West Birmingham. With over 7000 valued colleagues we are also an anchor organisation for our local community.

We have always aspired to be more than a hospital. In fact, we have always aspired to be more than a healthcare provider. Our vision has been to become renowned as the best integrated care organisation in the NHS. This is because we have always believed that by working seamlessly with our population, our people, and our partners we can “Improve the Life Chances and Health Outcomes of our Population”. This is our purpose. To support these goals, we have identified three strategic objectives – Our People, Our Patients, and Our Population.

The Trust currently operates from two main hospital sites – City and Sandwell, with over 150 additional community locations such as Rowley Hospital and Leasowes. We are also in the process of developing our new hospital, now named the Midland Metropolitan University Hospital (MMUH). MMUH will offer maternity, children’s and acute inpatient adult services to half a million people in a state of the art facility. MMUH’s location in Smethwick leads the way in social and economic regeneration for our communities, supporting a better quality of life. MMUH also presents a once in a generation opportunity to transform care delivery and our workforce.

Within and beyond the walls of our new hospital, we are transforming how we deliver care. We have already implemented our new electronic patient record, Unity. Our next five years will see more investment into Out of Hospital Care and partnership working across PLACE as part of our big picture approach to delivering care, as well as more investment into our own Clinical Research to benefit our local population.

It is to this exciting but challenging backdrop that we now embark on the process to appoint a Group Director of Operations for our Medicine and Emergency Care Group. This is one of a number of leadership roles that have recently arisen within SWBH, largely due to promotion and career progression.

Working as part of a triumvirate, and as the most senior position within the professional management team, the postholder is responsible for the day-to-day delivery and leadership of services within the Group, including responsibility for quality, risk and resources.

As part of the Group’s leadership team, the Group Director of Operations will lead the development and review of the Clinical Group’s service strategy and the development and implementation of major delivery and transformation plans. They will do this by working across Clinical Groups and with external partners across the system, in order to identify innovation, improvements and efficiencies.

This post will also present a fantastic opportunity to play an important role in implementing our new acute care model, and forward planning in advance of our occupation of the MMUH.

We are seeking an exceptional candidate who can manage and navigate complex agendas. You will be a compassionate, inclusive and visible leader, who can help us foster a culture of leadership and innovation within the Trust.

You will be able to think strategically, with experience of working at a senior level and of overseeing complex service change. Most importantly, you will share the values and ambitions of our Trust.

We are committed to ensuring that across the Trust, our colleagues reflect the diverse population of our communities.

The Recruitment Timetable:

Applications close:                           Sunday, 12th February 2023                                         

Shortlisting Interviews:                 w/c 20th February 2023                                 

Final Interviews:                              Thursday, 16th March 2023

To request a copy of the information pack, please contact

For an exploratory and confidential conversation about the post, please contact Joe Joyce or Natasha Parmar 

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