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Telecommunication Specialist

Woodrow Mercer
£300-500 day rate depending on experience
Closing date
22 Dec 2023

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Private Sector
Job Type
IT, Manager

Job Details

Telecommunication Specialist, 3-6 month contract, Derby

Woodrow Mercer Healthcare are currently recruiting for a Telecommunications Specialist on an interim basis to support a Healthcare Charity who provides nursing care and rehabilitation to physically disabled ex-Service personnel of all ages. 

As a Telephony Project Manager, you will be responsible for providing subject Matter Expertise (SME) and management of the organisations telecommunications environment and to be the technical design authority for all telecommunication platforms and associated infrastructure.



  • Hold the ‘Telecommunications Technical Design Authority’ for the organisation
  • Provide Subject Matter Expertise (SME) to Projects and Programmes of work that require telecommunication support or components.
  • As part of agreed incident management processes, be the senior operational escalation point for all telecommunication incidents.
  • Be the lead investigator for all telecommunication related Serious Incidents (SI).
  • Provide technical sign-off of all telecommunication changes across the estate.
  • Provide assessment and evaluation of all telecommunication technology implementations and proposed modifications to the estate.
  • Be the operational lead for management of 3rd party telecommunication providers; ensuring raised incidents are resolved within contractual SLA.
  • Support and, where necessary, deputise for the Head of IT and Telecoms in regular service review meetings with 3rd party telecommunication providers.


Essential Skills:

  • Significant (greater than five years) experience of direct technical management of complex telecommunications platforms within a healthcare or ‘critical service’ setting.
  • Significant experience of direct configuration and support of SIP and DPNSS signal protocols.
  • Experience in the configuration and delivery of complex telecommunication platforms
  • Experience of managing 3rd party providers in the resolution of incidents and effective problem management
  • Knowledge of unified communication technologies and associated networking standards such as TCP/IP


Woodrow Mercer Healthcare have made thousands of placements of skilled, dedicated and expert interim consultants into the NHS.

What makes us different is our commitment to transparent commercials, long term relationships and being the most knowledgeable recruitment team in the market.

Our Healthcare Recruitment Consultants are unmatched in our experience and track record in this market. 

Company info
0121 720 3955
55 Colmore Row
United Kingdom
B3 2AA

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