Skip to main content

Head of Referrals

South East England
£50000 - £55000 per annum, Benefits: Competitive (Car allowance)
Closing date
16 Jul 2024

View more

Job Details

We are working with an NHS and wider healthcare organisation who are seeking to appoint a Head of Referrals for the South East of the UK on a substantive basis.

This is an exciting time for National Care Group, and as part of their continuing growth and development they are seeking to establish a Head of Referrals to lead on referral management, assessment and service commissioning within the South East.

Job Scope:
  • In partnership with the local operational teams, the Regional Head of Referrals (RHR) will lead on the generation of referrals and working closely with the Regional Operations Manager, prioritise activity to minimise void risk and support the achievement of occupancy and financial budgets;
  • The RHR will take the lead on the assessment and placement process, engaging local operational managers in joint assessments or delegating the task in order to manage resource pressures and priorities. The RHR will retain accountability for the quality of assessment and proposals and ensure all activity maintains a minimum agreed standard and is ‘signed off’ prior to submission to commissioning authorities;
  • The Regional Head of Referrals will be responsible for the promotion of NCG and its services across a variety of customer needs as well as accommodation and support models;
  • Where requested by the Commercial Director, the Regional Head of Referrals will also project manage the commissioning process for new services and properties. Ensuring they are ‘operationally’ prepared to support the assessed needs of individuals referred;
  • The post will support the marketing of specific services and attending exhibitions and other promotional activities.
National Care Group can offer an attractive and competitive package which includes:
  • Car allowance;
  • Travel expenses including overnight stays when needed;
  • Remote working with c2 days a week attending external/internal meetings;
  • 25 days holiday plus bank holidays;
  • Core hours Monday to Friday.
The successful Candidate will have/be:
  • A strong communicator, committed to improving lives and able to demonstrate the values NCG share as an organisation;
  • Experience in the assessment of need and provision of support services alongside a knowledge of Commissioning and funding process within Local Authorities and NHS Organisations;
  • Experience within the management of or Commissioning of support services;
  • Experience of working with multi-disciplinary teams;
  • Supported individuals with social care needs;
  • Able and willing to travel and work across multiple sites;
  • Able to demonstrate history of:
  • Conducting complex assessments;
  • Negotiating support packages;
  • Working collaboratively;
  • Developing partnerships and managing professional relationships;
  • Working remotely and as part of dispersed management team;
  • Innovation in support package design.
“National Care Group are committed to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role and feel you have the right experience and values please get in touch. You may be just the candidate they are looking for”

If you are interested in the role, please email Toni Coates with a copy of your updated CV to along with your availability and rate understanding in line with the above.


Put simply, we help our clients to recruit the best possible people to lead, manage and direct their organisations. Since launching in 2005 we have become an award winning, market-leading consultancy focusing on both public and private sector Healthcare recruitment. 

Leadership skills have rarely been at such a premium - as organisations across both public and private sectors attempt to improve services and standards at a time of widespread change and unprecedented financial constraints.

Like other leading executive recruiters, Finegreen has developed a pool of talent built up over many years, along with established networks, to ensure that right-match candidates get to hear about relevant positions. Where Finegreen differs from many others, is in its willingness to spend quality time with clients - to gain an in-depth knowledge of roles being filled and their importance to an organisation.

Over the last 17 years in the Healthcare market, Finegreen has developed into a Virgin Fast Track top 100 company - and was voted Recruiter of the Year at the Health Investor Awards, Top small to medium sized business at the Best Business Awards, and featured in Recruiter’s Top 10 Public Sector Recruitment providers.


Company info
0345 130 4006
M12 6JH
United Kingdom

Apply for Head of Referrals

Already uploaded your CV? Sign in to apply instantly

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:
Your communication preferences

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on HSJjobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert