Account and Operations Director

Please note you must have healthcare experience to be considered for this role.

I am working with an existing client of mine who are providers of services to the NHS and are actively looking for their next Account and Operations Director.

The role requires a resourceful leader capable of navigating diverse challenges, leveraging internal and external expertise, and aligning operations with my clients strategic objectives and requirements

Role details

* Lead the planning and execution of healthcare services to meet or exceed delivery timelines and patient safety standards.

* Enhance and implement operational processes to align with client-specific requirements.

* Actively monitor service performance and resolve issues promptly to maintain service quality.

* Ensure all accounts are actively nurtured and developed in collaboration with the Business Development Team, fostering strong relationships, identifying growth opportunities, and consistently delivering value to existing clients.

* Manage budgets to ensure cost-effective service delivery and maintain healthy margins for all contracts.

* Provide leadership and direction to operational teams (recruitment, compliance and service delivery), fostering a culture of accountability, innovation, and excellence.

* Identify and address training and development needs to enhance team performance.

Key Requirements

* Experience: Proven track record in operations management, ideally within healthcare or clinical services

* Risk Management: Strong understanding of clinical, financial, and commercial risk principles, with a history of successful mitigation.

* Leadership: Demonstrated ability to lead teams, inspire performance, and manage complex service delivery frameworks.

* Problem-Solving: Exceptional analytical skills and a proactive approach to navigating unfamiliar challenges.

* Communication: Excellent interpersonal skills to engage with clients, teams, and stakeholders effectively.

* Results-Driven: A history of delivering outcomes that align with organisational goals and client expectations

I am looking to speak to multiple levels of senior leaders across the healthcare space who are not afraid to "Roll their sleeves up" and make a difference.

Salary - My client are flexible on salary DOE.

Location - London 4 days a week, 1 day from home

Practicus Ltd is acting as an Employment Agency in relation to this vacancy.

To View our Privacy and Equality, Diversity and Inclusion policies, please visit the Practicus website @ www.practicus.com