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Interim Associate Director of Operations

Employer
Finegreen
Location
West Midlands
Salary
Band 8c – NHS Agency Capped rates
Closing date
14 Feb 2025
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Job Details

We are working with an NHS organisation who are seeking to appoint an Interim Associate Director of Operations.

Key responsibilities will include:
  • Lead the development of Trust wide policies and systems to manage capacity, flow and discharge across the Trust;
  • Provision of visible credible leadership to Group management and clinical teams to support flow;
  • Work with all teams to proactively improve the ED, emergency and elective inpatients' pathway in order to facilitate a seamless delivery of high standards of care ensuring patient safety is maintained at all times;
  • Act as a trouble-shooter and senior clinical decision maker for patient flow when issues are escalated. The post holder will work with the Clinical Groups teams to ensure future learning and development of staff's problem-solving skills;
  • Lead the Operation Centre team and provide the day-to-day senior clinical operational support to enable effective decisions to be made about the daily capacity and flow as well as provide support to developing a robust plan in line with all the required patient safety and quality standards. The decision-making processes should be primarily to enable patient safety but also to make the most effective and efficient use of allocated resources;
  • Provide leadership and to the Operations Centre team;
  • Provide the necessary business intelligence and evidence to support the decisions, communicating and empowering the necessary staff to ensure these are actioned;
  • Ensure that appropriate issues are escalated to the right people at the right time to ensure safe and appropriate practice and standards are being maintained. These may be clinical, operational, financial or reputational issues that have wider trust implications;
  • Ensure highly developed communication skills facilitate liaison between departments and between the multi-professional teams and individuals. The role will be required to constructively challenge standards and behaviours, enabling the resolution and learning for those involved.
The ideal candidate will have:
  • Master's Degree or equivalent knowledge gained through experience or a professional qualification;
  • Evidenced based detailed knowledge and experience of the operational management of a major hospital including bed and site management;
  • Extensive senior experience in managing capacity and demand - specifically patient flow;
  • Demonstrable change management experience;
  • Significant management experience including managing a team and change management knowledge;
  • Proven experience of managing a team in a complex and fast moving environment;
  • Comprehensive knowledge and understanding of NHS Healthcare services and current priorities;
  • Extensive knowledge of NHS performance frameworks and standards including targets and KPl's.
If you are interested in the role, please email Toni Coates with a copy of your updated CV to toni.coates@finegreen.co.uk along with your availability and rate understanding in line with the above.

If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role.

Company

Put simply, we help our clients to recruit the best possible people to lead, manage and direct their organisations. Since launching in 2005 we have become an award winning, market-leading consultancy focusing on both public and private sector Healthcare recruitment. 

Leadership skills have rarely been at such a premium - as organisations across both public and private sectors attempt to improve services and standards at a time of widespread change and unprecedented financial constraints.

Like other leading executive recruiters, Finegreen has developed a pool of talent built up over many years, along with established networks, to ensure that right-match candidates get to hear about relevant positions. Where Finegreen differs from many others, is in its willingness to spend quality time with clients - to gain an in-depth knowledge of roles being filled and their importance to an organisation.

Over the last 17 years in the Healthcare market, Finegreen has developed into a Virgin Fast Track top 100 company - and was voted Recruiter of the Year at the Health Investor Awards, Top small to medium sized business at the Best Business Awards, and featured in Recruiter’s Top 10 Public Sector Recruitment providers.

 

Company info
Website
Telephone
0345 130 4006
Location
Finegreen
Manchester
Lancashire
M12 6JH
United Kingdom

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